30+ Years of Partnership: Why The First Trusts PrintMail with Critical Customer Communications

For over three decades, The First has relied on PrintMail Solutions to securely print and mail customer statements, notices, and other critical communications. That kind of long-term partnership doesn’t happen by accident it’s built on trust, consistency, and a level of service that goes beyond what most vendors offer.  

We sat down with bank leaders at The First to hear, in their own words, why they’ve stayed with PrintMail for more than 30 years.  

What The First had to say: 

• Trusted with confidential data for 30+ years handling sensitive customer information securely, year after year. 

• Personal service the ability to talk to a real person, not get lost in a corporate call queue. – Automated processes that cut manual workload, freeing up staff for higher-value work. 

• A responsive partnership that adapts to every challenge, rather than a rigid, one-size-fits-all vendor relationship.  

5For banks and credit unions evaluating print and mail partners, testimonials like this one highlight what matters most: security, reliability, and a partner who treats your institution like more than just an account number.  

Want to learn how PrintMail can support your institution’s customer communications? Contact us today to start the conversation.